Thursday, 24 March 2016

Card Division Manager

Job Title: Card Division Manager

Job Code: CDM/FCB/160322
Number of Positions Open: 1

Reports To: Deputy MD - Operations
Location: Nairobi, Kenya

Closing Date: Open Until Filled

Summary: Our client is a leading commercial bank in Kenya looking to recruit a Card Division Manager.

Job Purpose: To take a lead role within our client’s Cards Division in identifying policy and strategic issues of interest and concern to the bank and the wider cards community, and deliver the work in accordance with members’ wishes and interest.

Key Responsibilities:
  • Act as a centre of expertise within our client’s Cards on policy and legal and regulatory issues and card industry operational procedures and practices and their impact on the card payments business;
  • Liaise with IT department to ensure that Base II files are processed daily and the relevant reconciliations are done;
  • Over see that payments are correctly posted to customer card accounts everyday and ensure that Visa settlement for all days are correctly done;
  • Support the Card Division Staffs in the execution of their duties;
  • Submit Bonus report to the Deputy MD -Operations weekly, Card issuing and renewal report every 21st on the Month;
  • Ensure that the Executive Director is suitably briefed on any issues;
  • Build and maintain excellent working relationship with other key players, including other industry bodies, government, and regulators etc;
  • Responsible for overseeing the delivery excellent customer service to customers by ensuring all statements are sent on time, all issues i.e. complaints and queries are resolved and responded to on time;
  • Write policy papers setting out our client’s Cards Division position on key issues;
  • Provide project management expertise for specific projects impacting the card division business;
  • Ensure appropriate input to Card Division committee and ensure that any actions, projects or research arising from member decisions are appropriately carried out;
Skills and Qualifications:
  • Degree in Marketing or Business field
  • 7 years’ experience in a card business 
  • Knowledge of VISA dispute process
  • Excellent knowledge of Card products especially credit cards
  • Hands on experience with alternate channels
  • Negotiation skills
  • Excellent Customer focus and communication skills
  • Strategy formulation and deployment skills
  • Budgeting skills
  • Networking skills and Relationship Building capability
  • Crisis management skills
  • Strategic thinking skills.
How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: Card Division Manager

Kindly include your current and expected remuneration in your resume.

Be advised, this job is open to Kenyan nationals only

Tuesday, 1 March 2016

811 Posts :: Massive Recruitment of Teachers by the TSC - Primary and Post Primary Institutions

Teachers Service Commission
Teaching Vacancies
Replacement of Teachers Who Have Exited Service in Public Primary and Post Primary Institutions – February 2016
The Teachers Service Commission is advertising 811 posts to replace teachers who have exited service through natural attrition (524 posts for Primary school teachers and 287 posts for Post Primary schools / institutions teachers).
Eligible candidates should meet the following basic requirements:
  1. Be Kenya citizens.
  2. Must be 45 years of age and below.
  3. Must have original Professional and Academic Certificates.
  4. Must be registered as a teacher as per Section 23 of the Teachers Service Commission Act 2012.
N/B: Only those teachers who were employed on contract as relief teachers are eligible to apply.
(a) Applicants for vacancies in Primary schools must be holders of P1 certificate and should submit their applications to the TSC County Director in the County of choice on or before 10th March 2016.

Successful candidates will be deployed to serve in stations in any part of the country.

b) Applicants for vacancies in Post Primary institutions must be holders of a minimum of Diploma in Education Certificate and should apply to the Secretary, Board of Management of the School/Institution where the vacancy has been advertised and submit a copy to the TSC County Director not later than 10th March 2016
The Teachers Service Commission is an equal opportunity employer and people with disability are encouraged to apply.
(a) The recruitment exercise is free of charge. The Teachers Service Commission would wish to forewarn applicants against fraudsters who might extort money from unsuspecting persons purporting to assist in recruitment.

(b) Successful applicants must not fill employment forms in more than one station as this will lead to disqualification.

Any fraudulent activity should be reported to the nearest police station, TSC County Directors, Sub-County Directors or to Teachers Service Commission headquarters through the following hotlines between 8.00a.m and 5.00p.m.:
  • Director (Teacher Management) Tel:0202892193
  • Senior Deputy Director (Teacher Management Primary) Tel:0202892132
  • Senior Deputy Director (Teacher Management Post Tel:0202892135 Primary).
Write to the Commission through the email address

For detailed information on available vacancies in Counties and schools/institutions applicants are advised to:
a) Visit the TSC Website or;
b) Visit the TSC offices at the County or Sub-County.
Nancy Njeri Macharia, OGW
Secretary/Chief Executive

British Preparatory School :: Geography Master / Head of Sport

Our client is a British Preparatory School located in Nairobi, Kenya for children aged three to thirteen years of all nationalities and backgrounds. 

They are seeking to recruit suitably qualified candidates for the following position

Title: Geography Master / Head of Sport

Job Ref.: 

Industry: Education

Location: Nairobi

As the successful candidate, you would be expected to teach British curriculum Geography from Years 3 to 8 and also to oversee PE and Games.
The School: The institution is a traditional British preparatory school located in Kilimani. One of the oldest prep schools in Kenya, the school is run by the same family that founded it in 1950. 

The school, which remains faithful to the strong Christian values on which it was established, comprises 160 boys and girls and is set on small but attractive grounds close to the centre of the city. There is an attached pre-prep unit with a further 100 children.

The school aims to provide reasonably-priced schooling to parents who might otherwise be unable to afford a prep school education. The school has a family atmosphere, and its low-slung buildings and peaceful gardens serve as a haven from the city’s bustle.

All pupils at the school, a day-school, are expected to sit the Common Entrance examination in Year Eight before proceeding to secondary schools in Kenya or Britain.

Children are encouraged to participate fully in all aspects of school life, including sport and extra-curricular activities, and members of staff are expected to share in and foster this enthusiasm. 

There is a strong emphasis on music at the school. Teachers should demonstrate commitment to the Christian ethos of the school. Members of staff who are not Christian should have a sound and empathetic understanding of and appreciation for the Christian faith.

That said, freedom of conscience is vigorously fostered at the school, and no teacher or pupil is forced to subscribe to religious beliefs he or she does not share.

Job Description: As the successful candidate, you would be expected to teach British curriculum Geography from Years 3 to 8 and also to oversee PE and Games across the school.

You would supervise our team of part-time sports' coaches, work alongside our head of girls' sport and other teachers involved in supervising, and take charge of the sports' timetable.

You would organise fixtures with other international schools for all our teams and take a full role in organising such tournaments that we may be required to host.

You would also organise our annual swimming gala.

In addition, you would also be expected to supervise activity trips that would require a sacrifice of some weekends and holiday time. 

These include an annual assault on Mt. Kenya, a week-long outward bound trip and various other up-country expeditions. 

You must therefore be very fit, enthusiastic and dynamic. 

  • Experience of teaching in a British curriculum school is preferred, as is experience in coaching at least two of the following: cricket, hockey, football, athletics, rugby.
  • Familiarity with the Common Entrance syllabus would be an advantage, but not a prerequisite.
  • The position would suit a self-reliant candidate who subscribes to traditional values and would appreciate a school that, by modern standards, is proudly idiosyncratic.
Remuneration: The position attracts a competitive pay package, and benefits include a housing allowance, pension and full health insurance.

How to Apply

If you meet the above criteria, send your CV and a cover letter that clearly explains your suitability for the role; with 3 referees to (Subject of the email should be the title of the POSITION APPLIED FOR + JOB REF)
If you are not interested in this opportunity today, please refer any friend or colleague you know that might suit the required profile.

Applications NOT MEETING minimum requirements will not be considered. 

Only shortlisted candidates will be contacted

NOTE: We do not charge any fees for receiving and reviewing applications or for interviews

Event Sales Rep, Airport Concierge and Event Management Intern

Wilomo International Events is an established corporate events management agency with experience in corporate Meeting & Conference Planning & Management, Launches and Roadshows, as well as Corporate Support Services. 

We are seeking to recruit an Event Sales & Marketing Representative, Airport Meet & Greet Team Members and an Events Management Intern to support our operations and growth initiatives.

1. Event Sales & Marketing Representative 

(1 Position)

The Event Sales and Marketing Executive will sell and promote corporate event management services, and corporate support services to corporate clients / organisations. 

Must be ready to start in April, 2016. Working hours 8:00 am - 5:00 pm

Lead generation.
  • Make telephone sales calls, in person pitches/visits/presentations and sales meeting.
  • Preparation of customised sales pitches/presentations. 
  • Creation of sales and marketing campaigns.
  • Creation & implementation of a client acquisition program/client list based on our ideal target client.
  • Create customer value plan & sell value add products/services to existing clients.
  • Meet sales targets.
  • Generation of daily, weekly, monthly reports and workplans.
  • Management of company social media platforms
  • Sales and Marketing Diploma/Degree Certification
  • 2 years’ experience in a service based industry
  • Attractive base salary plus commission
2. Airport Concierge 

(Part Time / Full Time: 4 positions)
Wilomo International also provides signature services to customers at Jomo Kenyatta International Airport (JKIA) and other major airports in Kenya. 

The offering is independent from airlines and customized for any customers, regardless of traveling class, who wishes personalized service and extra care when arriving, departing or connecting through an airport.  

We offer our services to executives, inexperienced travelers, families, Senior Citizens, celebrities and small group travel.  

The role of the Airport Concierge will be to enhance the arrival experience of designated guests on arriving at JKIA and other airports we operate in.

Key Tasks:
  • Key responsibility is to ensure total client satisfaction
  • Greet and assist clients’ curbside, at airport gates, or arrival halls and escorting them to their desired next points within the airport.
  • Knowledgeable about all airport amenities such as restaurants, services, retail locations and airline ticket counter and gate information.
  • Develop and maintain professional rapport with regulating agencies and airlines within the airport
  • Exhibit upmost confidentiality with clients and client information
  • Maintain strict adherence to escorting protocol within the airport
  • Utilize the reservation system (GDS) for managing all client services
Preferred Qualifications:
  • Multi-lingual
  • Passionate approach to customer service, positive attitude, strong work ethic, exceptional organizational skills
  • Passion for serving customers
  • Demonstrates the ability to have proactive problem solving techniques
  • Demonstrates ability to collaborate with other employees to overcome abnormal situations
  • High level of cultural awareness
  • Direct experience in higher end or VIP services in the hospitality industry in order to recognize the high value customer
  • Excellent internal and external customer service skills to handle all client’s needs, concerns, and accommodations
  • Ability to work in a hectic, stressful environment while delivering a very calm, positive, efficient and comforting service
  • Adapt to an ever changing environment and be resilient
Guests are local and international tourists and business people.

You will be meeting exceptionally nice people who may be very tired after a long trip

A calming personality with a friendly smile would be a welcoming beacon to these guests.

  • Possess at least a College Diploma/Degree equivalent and be at least 18 years of age
  • Ability to work under pressure with a minimal supervision
  • Must wear company uniform as prescribed and conform to all grooming standards
  • Must be able to stand and walk for long periods of time and lift up to 30Kgs
  • Must, after training, be able to efficiently use GDS automated reservation system
  • Must be able to work shift work including irregular shifts and overtime, holidays and weekends Must be flexible in work schedule to match the demand for services
  • Airport and/or Airline hospitality service experience would be a strong asset
Work is assigned a week in advance via Excel spreadsheet sent via e-mail to you with airline, flight number, flight arrival time, and guest names, the hotel destination, and transportation confirmation.

  • Per Hour, mostly part time – approximately 8-10 hours/week – located at the Jomo Kenyatta International Airport (JKIA).
  • Travel expenses to and from airport
  • Phone expenses incurred through company business will be reimbursed
3. Event Management Intern

(1 position)
The intern will be given the role of channel coordinator in our corporate section. 

This position is an entry level position for persons looking to gain experience and a career foundation in event management. 


  • Preparation of proposals, quotations, contracts & invoices
  • Digital filing of proposals, quotations, contracts & invoices
  • Filing of expense receipts and invoices
  • Receiving official vendor correspondence
  • Maintaining and updating client & vendor databases
  • Logging of current business status
  • Preparation of business reports
  • Managing business travel requisitions
Relationship management
  • Managing client digital & analogue correspondence
  • Follow up of pipeline business
  • Meeting clients
Vendor management
  • Vendor sourcing
  • Vendor short listing
  • Managing vendor correspondence
  • Performing vendor inspections
Financial management
  • Managing office petty cash
  • Preparation of vendor Account receivables and Account Payables
Event management
  • Preparation, maintenance and updating the events calendar
  • Performing vendor site, equipment, service & product inspections
  • Managing set up and execution of events on ground
  • Coordination of various suppliers on ground
  • Preparation of event review reports
Media management
  • Maintaining and updating social media platforms
  • Diploma in marketing or any relevant degree from a recognised university
  • Experience in working to plan and execute events
  • Fluent in both English and Swahili.
Personal Attributes
  • Eloquent in oral and written communication
  • Attention to detail in writing
  • Strong work ethic
Application Process: 
If you are interested in the above positions, send your resume with three referees as well as a cover letter detailing your reasons for applying for the internship to  on or before Wednesday, March 9, 2016

If you have not heard from us two weeks after the application deadline, you will consider your application unsuccessful.

For more information log on to



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