Thursday, 25 February 2016

IT Officer

Job Title: IT Officer

Job Code: ITO/FCB/160224
Number of Positions Open: 1

Reports To: General Manager – Business Development and Communications
Location: Nairobi, Kenya

Closing Date: Open Until Filled

Summary: Our client is a leading commercial bank in Kenya looking to recruit an IT Officer.

Job Summary: To resolve core banking system issues and apply lasting solutions in coordination with the support of the vendor. 

Ensure critical database backup and restoration is performed. Monitor critical software and hardware application to ensure compliance of DC and DR standards are met as per the bank’s policies and procedures.

Key Responsibilities:

  • Monitor CBS related issues rose in Helpdesk and fix them within turnaround time.
  • Manage CBS and its related Database management and performance monitoring
  • Plan, monitor and support Data Center and DR requirement for BCP continuity
  • Check Production Server, CBS, DB and its related audit logs as per compliance.
Core Banking System Support:
  • Ensure smooth operation of Core Banking System and its related services.
  • Monitor and resolve all CBS related issues wedged in the helpdesk.
  • Coordinate and Raise issues in OFSS-MOS and support vendor for resolving new and pending issues while planning for permanent fix of the problem.
  • Ensure proper front end and backend debugs and spools are shared as per the resolution requirement.
  • Apply Data correction patch and permanent fixes in UAT to promote them in LIVE after confirmation from respective department, OFSS and operation team with RFC.
  • Maintain patches apply form and RFC form with proper approval from escalated personnel/department while applying any data correction patch/permanent fix in live.
  • Manage and Create CBS, DB and OS approved users with assign roles as per RRF form or confirmation from the HR department.
  • Manage Bank CBS parameter and opening of the new branches as per the approval and IT Policy.
  • Monitor and Ensure proper EOD/EOQ/EOY is performed and have its logbook and proper checklist followed
  • Troubleshoot issues during the transaction batch upload.
  • Manage and monitor all the external integration channels with CBS to ensure its smooth operation of internet banking, mobile banking, remittance, branchless banking, ATM Online Switch etc
  • Manage and initiate new test interface channels in UAT and ensure proper transactions is simulated before deploying them in LIVE.
  • Define and manage all third party external port with the CBS.
Database Administrator and Disaster Recovery (DBA):
  • Ensure proper backup of CBS/FCDB database and recovery.
  • Check data consistency and data synchronization between LIVE and DR site. (Manually copy archive logs and apply in DR in case of log gap).
  • Monitor and Manage data file usage, its growth and ensure its availability and redundancy for future planning.
  • Manage database parameter, its user access and implement to improve database security as per the compliance.
  • Manage and monitor database tuning and its performance.
  • Manage and ensure daily database backup in tapes and transferred to secure location, Tripureshwor Vault while updating the tape in/out logbook, archive logbook and system logbooks are properly updated.
  • Guarantee Critical and Essential servers are backup and available during disaster.
  • Ensure DR Drill is performed and reviewed – Switch Over at least twice a year.
  • Ensure virtualization environment to reduce power and resource consumption and run application smoothly.
  • Ensure backup of all critical applications are taken on regular interval and monitor/maintain HA in DR Site.
Data Centre Support (System Administration & Data Centre In charge):
  • Monitor and Manage standard temperature inside data center, Entrance logs, hardware In/Out logs and have its surrounding like AC, Fire Extinguisher properly setup.
  • Ensure DC servers; devices and other necessary equipment are properly deployed.
  • Prepare and Plan for the development and enhancement of current and future requirement for Data Center devices and services through scalability, availability and virtualized environment.
  • Monitor and Manage power backup in UPS, battery and ensure dual power supply to critical and essential servers.
  • Manage and Administer Essential, Sensitive and Elective servers and its application as per the IT Policy
  • Performing and enact routine check of systems software and application in the DC server
  • Manage data spacing for file system and other mount system
  • Manage routine backup of the non – critical system as per compliance.
  • Ensure security standards and its policies are met for each server, application running within DC & DR
  • Manage and coordinate with vendors for any modifications to be done in DC & DR
  • Perform any other duties as may be assigned.
Educational Background:
  • Bachelor's Degree in Information Technology, ICT or equivalent
Professional Experience:
  • At least 5 years’ experience in Banking or projects
  • Experience in developing and implementing ICT plans/strategies
  • Teamwork skills
  • Entrepreneurial drive and business vision
  • Knowledge of contracts and agreements
  • The ability to analyze a project’s prospects
Key Skills and Competencies:
  • Excellent analytical and problem solving skills
  • Understanding of complex information and requirements
  • Good prioritization skills and be flexible enough to adapt plans
  • Great IT skills combined with a good head for business
  • Ability to explain complex systems in simple terms
  • An ability to work to tight deadlines and within constraints
  • Excellent organizational skills
  • Strong leadership and decision making skills
How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: IT Officer

Kindly include your current and expected remuneration in your resume.

Be advised, this job is open to Kenyan nationals only



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