Wednesday, 13 January 2016

Branch Manager

Baus Optical Company Limited is a key player in the optics industry in Kenya.

To support her growth strategies, the company is inviting applications from qualified candidates for the position of Branch Manager

The Role: This is a supervisory position which entails ensuring the day to day smooth running of the retail outlet. 

Key Responsibilities:
 
  • Performing sales duties:
  • Overseeing the day to day running of the branch
  • Coordinating with Marketing & Commercial depts. to identify and penetrate new markets for growth.
  • Ensuring implementation of management objectives at retail level
  • Pushing sales at the branch
  • Ensuring adherence to customer service standards
  • Working to always improve customer service at the branch
  • Receiving customer feedback from branch team and customers and giving feedback to Head of Commercial & Administration.
  • Coaching staff under you to grow and develop in all areas such as selling skills, supervision, better behaviours, product knowledge etc.
  • Coordinating with other departments to ensure issues raised about branch are addressed at branch level.
  • Holding meetings with branch team at least once a week to address issues/solve problems and so forth.
  • Resolving customer complaints
  • Being the liaison between Management and branch team.
  • Ensuring branch is spotlessly clean at all times.
  • Ensuring clients receive excellent After Sales Service.
  • Managing stock and responsible for its safe keeping.
  • Establishing and maintaining customer loyalty at branch level.
  • Any other duties as may be assigned by your superiors.
Qualifications and Experience
  • Must possess management ability
  • Self driven and result oriented individual exhibiting discipline, professionalism and initiative.
  • Resilient and flexible team player and leader with ability to produce creative and pragmatic solutions to problems that may arise at work.
  • A quick learner, adaptable and able to work well under pressure with or without supervision.
  • First-rate communication and inter-personal skills with strong reporting abilities.
  • Minimum Diploma in Sales and Marketing from a recognized institution
  • At least 2 years’ experience in sales. Experience in managing a retail outlet is an added advantage.
  • Must possess natural flair for sales
  • Computer literate
  • Willingness to be part of our corporate values and culture
Interested candidates who meet the above criteria should apply 

via e-mail: hr@bausoptical.co.ke

 to 

The HR Manager, 
P.O Box 54948-00200 
Nairobi 

to reach us not later than 19th January 2016.

State the expected salary in your C.V.


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