Monday, 15 June 2015

Customer Service Executives

Vacancy: Customer Service Executives

Location: 
Nairobi (Industrial Area)

Company: Kencall – Call Centre / BPO

Requirements
  • Excellent command of the English language
  • Must demonstrate a positive attitude and professional demeanor
  • Requires strong communication skills, decision making and interpersonal skill
  • Detail-oriented and  can multi-task
  • Has integrity – honest and ethical
  • Flexible, polite & accommodating
  • At least 1 year experience in call centre
  • Must have outbound call experience
  • Diploma or Degree in a related field – public relations or mass communications will be an added advantage
 
Key Competencies and Attributes
  • Good computer literacy skills
  • Friendly & professional telephone manner
  • Determined, good listener & self-motivated
  • Team player & Passionate about customer service
  • Good listening skills
  • Exceptional customer service skills
If you possess the above skills send your CV to hr@kencall.com before 22nd June 2015.

Important: Be sure to include the following reference subject line to your e-mail for consideration.

REF: KCWORLD/Y15/JUNE/CSR

Details of your current/expected salary should be provided in the body of application letter.

Only shortlisted candidates will be contacted.


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