Saturday, 13 June 2015

Business Development Manager

A new Micro-Finance bank, aiming to offer micro-finance products and services to targeted medium, small and micro enterprises in Kenya is seeking to recruit a Business Development Manager.

They appreciate having access to high-quality advice to enhance effective business development, customer satisfaction and integrate corporate governance.

Reporting to the Board of Director, the BDM will be Responsible for the day to day running of the Business Operations and Development, Strategic thinking and coordinated leadership.

Key Objective [Immediate]

Financial: -  
  • Grow the business and make it profitable.
  • Cost management and efficiency ratio as required.
  • Return on investment to shareholders, depositors and other stakeholders.
  • Maintain sound financial management practices.
Customers: - 
  • Create awareness, attract and retain Business.
  • Adopt a customer relationship management approach.
  • Grow active customers in line with the business plan/projection.
  • CSR/ corporate citizenship.
Internal processes: - 
  • Develop internal processes through manuals, procedural and polices guidelines: -
  • Business process improvement systems, 
  • Set up internal control systems and ERM framework. 
  • Project management, 
  • Compliance to regulators, government agencies etc
Learning & development:
  • Set up job analysis, design, evaluate and competency assessment.
  • Reward system and career progression.
  • HRD, terms and condition of services. 
  • TNA & TIA. 
  • Job satisfaction survey.
Key Responsibilities (KPIs and Initiatives)

  • Contribute to and take a proactive role in strategic direction of the business
 Business Development    
  • Provide leadership in business development and operations in the respective
  • Coordination of business initiatives
  • Business sales relationship devt, Savings, Deposits, Investment shares.
  • Business appraisal, loan portfolio growth/ PAR at set standard
Customer Service   
  • Management of branch network to ensure superior service to all customers/members, reduction of operating costs and ensure prudent utilization of resources
  • Study consumer trends by surveying and researching consumer demands in liaison with the research and product development function.
  • Ensure compliance and  adherence to set policies & procedures in all operations
Budgetary / Financial
  • Forecast, implement plan and monitor all sales, cost, expenditure activities within set business units budgets and proactively devise remedial actions to minimize variances between budgets and actual performance
  • Coordinate all  activities and liaise with respective requirements
  • Team motivation by having clear responsibilities and accountabilities / stay connected to the team / open communication.
  • Generate and present management reports for information  & decision making
Qualifications / Qualities
  • Undergraduate and a professional course- Finance, Business administration, strategic management and or related field. Related certified professional course.
  • Over 5 Years’ experience at senior management level
  • Proven track record of exceptional performance
  • Ability to work independently and drive  projects to completion
  • Exceptional communication skills
  • Must possess excellent administrative, financial, public relations, and analytical skills necessary to enhance the overall operation.
  • Decisive and accommodating
If you meet the above minimum qualifications and interested in the position, send your Cover Letter and CV to by 29th June 2015. 



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